Services we provide

Aurora provides a range of services to suit the needs of our clients

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Our services include:

Project Management

As the market leader in the provision of face recognition technology, we pride ourselves on the level of support, both pre and post installation that we provide to our clients. We manage every stage of the implementation, ensuring that our technology is installed with the least disruption and inconvenience to your staff.

To ensure that the implementation is successful, we have identified several key steps involved in delivering a working solution to our clients. Understanding specific requirements and ensuring that all objectives are met is the key to a successful implementation. We are keen to emphasise that the entire process, from start to finish, is managed by our dedicated team of professionals.

Development

Our application development team has a wealth of experience in producing user friendly systems to suit the needs of our customers. We have a proven capability in designing brand new systems and bring able to adapt and extend our existing application to meet new requirements.

Installation and Commissioning

Aurora's team of technicians is fully qualified in a range of activities. If clients purchase hardware through Aurora we can pre-install software prior to delivery. We have considerable experience in both the full range of Microsoft and Oracle platforms.

While some face recognition applications are stand alone, the majority require some degree of integration, often with existing systems. Our technical team has extensive experience of integration with a variety of differing applications, including access control, proximity card, timesheet and payroll facilities.

Support

We provide a comprehensive post installation support solution for all our clients. Our team of experts are on hand during office hours to resolve any issues that may arise and can be resolve over the telephone or remotely. However, we can also arrange out of hours support as and when our clients require this.

Training

The level of training that we provide as part of our technical solution ensures that our clients' staff are fully conversant in the day to day running of our technology. This training is vital in order to properly utilise the products and solutions that we supply. Aurora's staff has many years experience in analysing key aspects of the management and operation of large organisations in both the public and private sectors.

As probably the UK's most experienced company in facial recognition we are ideally placed to support your business or organisation in considering how Face Recognition technology can best be used to meet your security and efficiency objectives. This may be through free-standing developments but, more likely by integration and development with your existing systems.